Stability, security and fast response — so your site runs without interruptions.
What we do
24/7 monitoring, regular updates, backups and prioritized incident response — thoughtful support for WordPress businesses.
Why do people trust us
work_history
Experience & Expertise
Since 2015, we have been supporting WordPress sites: from small blogs to corporate portals.
credit_card_heart
Transparency
Clear rates, edit log and backup history – everything is available in the reports on the work done.
security
Security
Encrypted transfer channels, regular plugin/core updates and vulnerability scans.
workspace_premium
Quality Guarantees
Quick response, timely decisions, precise execution of assigned tasks.
Services within the framework of technical support
Monthly core, theme and plugin updates
Regular and on-demand backups
Uptime monitoring and vulnerability scanning
Bug fixes and site recovery
Small content and layout edits
Performance optimization (cache, images)
Plugin installation / configuration
Technical consultations and reporting
Our rates for technical support
General conditions: all plans are billed monthly in advance. Included hours are valid only within the current month and do not roll over. Extra work beyond the limit is billed at the hourly rate.
Hourly
€25/hour
pay for actual hours
on request
In order of queue?
One-time tasks
Emergency work
Migrations
Custom tasks
Minimal
€75/month
saving ~ €50
5 hours?
SLA: up to 72 hours?
Minor edits
Updates?
Backups?
Monitoring?
Standart
€100/month
saving ~ €75
7 hours?
SLA: up to 48 hours?
All from Minimal
Bug fixes
Optimization?
Content edits?
Premium
€150/month
saving ~ €100
10 hours?
SLA: up to 24 hours?
All from Standard
Adding content?
Installing plugins?
Priority?
Stages of our work
1
Assessment and connection
We connect monitoring, make a full backup, test environment (upon request).
2
Work plan
We agree on the monthly scope of work and priorities.
3
Execution
We make updates, record changes in the log, make a report.
4
Report & Recommendations
Monthly report + recommendations for safety and growth.
Our technical support with proven results
Our approach to WordPress technical support is backed by real results: we ensure stability, speed up sites and directly influence the growth of search traffic.
Core Web Vitals: 2,500+ pages — „Fine“
Based on our Core Web Vitals work, all 2,500+ pages of the project are rated as “Fine” – this is a strong technical signal for Google: excellent loading speed, display stability and responsiveness.
Result: +20% clicks
Our data from Google Search Console for one of the projects shows a 20% increase in clicks. This increase confirms that improving meta data, adjusting snippets, and increasing page speed directly increases traffic.
Our hosting recommendation: Hetzner
For consistent performance and high availability, we recommend Hetzner. The company has corporate security standards and public documentation of its security measures (including ISO certifications), and independent benchmarks note good performance consistency and reliable availability. We recommend Hetzner for projects where speed, fault tolerance, and security are important.
Frequently asked questions
Is it possible to change the tariff at any time?
Switching to another tariff is possible from the first day of the next billing period.
What day is considered the settlement day?
The settlement day is set individually for each client. The date is agreed upon in the contract.
What happens to unused hours?
Carrying over unused hours from one month to another, as well as transferring service packages, is not provided for in our technical support tariff plans.
Do you provide a guarantee for the work performed?
Yes. The guarantee for bug fixes is 14-30 days, depending on the changes made.
Do you support WooCommerce / multilingual sites?
Yes, we have extensive experience with Woocommerce and various multilingual plugins.
Ready to get started or need a consultation?
Leave a request – we will return with a proposal and a work plan.
